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Sony Xperia XZ1 Troubleshooter Display

Sony Xperia XZ1
Sony Xperia XZ1 - Troubleshooter - Display - Step 1

Are you unhappy with the brightness of your screen?

  • You can adjust the brightness of the screen manually, or have it adjust automatically to your surroundings.
  • You can set this quickly and easily via the menu. Choose Apps > Settings > Display > Brightness level.
Sony Xperia XZ1 - Troubleshooter - Display - Step 2

Do you want to turn the automatic screen rotation on or off?

  • By default the screen display rotates when you rotate the device. But you can disable this in the Notifications window.
  • This screen can be called up at any time by swiping your finger downwards from the top of the screen.
  • You’ll find the option for the screen rotation under Auto-rotate. Portrait is off, Auto-rotate is on.
Sony Xperia XZ1 - Troubleshooter - Display - Step 3

Does your device activate the standby mode too quickly?

  • You can modify the timing of this automatic screen lock to your own preference.
  • You can set this quickly and easily via the menu. Choose Apps > Settings > Display > Sleep.
Sony Xperia XZ1 - Troubleshooter - Display - Step 4

Do you need help configuring (other) screen settings?

  • You can configure the settings for all related topics via the menu. Choose Apps > Settings > Display.
Sony Xperia XZ1 - Troubleshooter - Display - Step 5

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Sony Xperia XZ1 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, follow the instructions below.

Manual: Soft reset

Sony Xperia XZ1 - Troubleshooter - Display - Step 6

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

Sony Xperia XZ1 - Troubleshooter - Display - Step 7

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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