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Sony Xperia M5 Device maintenance How to do a factory reset

Sony Xperia M5
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 1
  • When certain applications no longer function properly or if your Xperia M5 is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
  • Please note: your Xperia M5 may request a security code, which, if necessary, can be found in the instructions of the Xperia M5. Make sure you have them at hand.
  • If you purchased a used device and do not know the code, you should ask the previous owner for it.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 2
  • Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
  • Select Next for step-by-step instructions to reset the Xperia M5 to factory settings.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 3
  • Go to the Start screen.
  • Choose the menu symbol.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 4
  • Choose Settings.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 5
  • Scroll down.
  • Choose Backup & reset.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 6
  • Scroll down.
  • Optional: enable Back up my data.
  • Choose Factory data reset.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 7
  • Scroll down.
  • Optional: tick Erase internal storage.
  • Choose RESET PHONE.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 8
  • Choose ERASE EVERYTHING.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 9
  • All data and settings saved on the Xperia M5 will be deleted.
  • The Xperia M5 will automatically reset and reboot.
Sony Xperia M5 - Device maintenance - How to do a factory reset - Step 10
  • The Xperia M5 has been reset.
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