You have selected

Samsung Galaxy S6 - Android M Samsung Galaxy S6 - Android M

Select another device

Samsung Galaxy S6 - Android M Troubleshooter Display

Samsung Galaxy S6 - Android M
Samsung Galaxy S6 - Android M - Troubleshooter - Display - Step 1

Are you unhappy with the brightness of your screen?

  • You can adjust the brightness of the screen manually, or have it adjust automatically to your surroundings.
  • You can set this quickly and easily via the menu. Choose Apps > Settings > Display.
Samsung Galaxy S6 - Android M - Troubleshooter - Display - Step 2

Do you want to turn the automatic screen rotation on or off?

  • By default the screen display rotates when you rotate the device. But you can disable this in the Notifications window.
  • This screen can be called up at any time by swiping your finger downwards from the top of the screen.
  • You will find the option for the screen rotation under Auto rotate. Portrait is off, Auto rotate is on.
Samsung Galaxy S6 - Android M - Troubleshooter - Display - Step 3

Does your device activate the standby mode too quickly?

  • You can modify the timing of this automatic screen lock to your own preference.
  • You can set this quickly and easily via the menu. Choose Apps > Settings > Display > Screen timeout.
Samsung Galaxy S6 - Android M - Troubleshooter - Display - Step 4

Do you need help configuring (other) screen settings?

  • You can configure the settings for all related topics via the menu. Choose Apps > Settings > Display.
Samsung Galaxy S6 - Android M - Troubleshooter - Display - Step 5

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Samsung Galaxy S6 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power and the volume down button simultaneously until the screen goes black.
Samsung Galaxy S6 - Android M - Troubleshooter - Display - Step 6

Did you install the most recent device software?

Samsung Galaxy S6 - Android M - Troubleshooter - Display - Step 7

Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

Previous Step 1 of 7 Next