You have selected

Samsung Galaxy J7 (2016) (J710) Samsung Galaxy J7 (2016) (J710)

Select another device

Samsung Galaxy J7 (2016) (J710) Device maintenance How to do a factory reset

Samsung Galaxy J7 (2016) (J710)
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 1
  • When certain applications no longer function properly or if your Galaxy J7 is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
  • Please note: your Galaxy J7 may request a security code, which, if necessary, can be found in the instructions of the Galaxy J7. Make sure you have them at hand.
  • If you purchased a used device and do not know the code, you should ask the previous owner for it.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 2
  • Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
  • Select Next for step-by-step instructions to reset the Galaxy J7 to factory settings.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 3
  • Go to the Start screen.
  • Choose Apps.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 4
  • Choose Settings.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 5
  • Scroll down.
  • Choose Backup and reset.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 6
  • Scroll down.
  • Optional: under Google account, choose Back up my data and choose an option.
  • Choose Factory data reset.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 7
  • Choose RESET DEVICE.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 8
  • Choose ERASE EVERYTHING.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 9
  • All data and settings saved on the Galaxy J7 will be deleted.
  • The Galaxy J7 will automatically reset and reboot.
Samsung Galaxy J7 (2016) (J710) - Device maintenance - How to do a factory reset - Step 10
  • The Galaxy J7 has been reset.
Previous Step 1 of 10 Next