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Samsung Galaxy J1 Device maintenance Soft reset (forced reboot)

Samsung Galaxy J1
Samsung Galaxy J1 - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Samsung J120 Galaxy J1 (2016) doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Samsung Galaxy J1 - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Samsung J120 Galaxy J1 (2016), press and hold the power button and the volume up button on the side of the Samsung J120 Galaxy J1 (2016) until the screen turns off.
Samsung Galaxy J1 - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Samsung J120 Galaxy J1 (2016) will automatically reboot.
Samsung Galaxy J1 - Device maintenance - Soft reset (forced reboot) - Step 4
  • If this screen appears, enter the pincode and choose OK.
  • If this screen does not appear, go to the next step.
Samsung Galaxy J1 - Device maintenance - Soft reset (forced reboot) - Step 5
  • To unlock the screen, swipe your finger over the screen.
Samsung Galaxy J1 - Device maintenance - Soft reset (forced reboot) - Step 6
  • The Samsung J120 Galaxy J1 (2016) has been rebooted.
Samsung Galaxy J1 - Device maintenance - Soft reset (forced reboot) - Step 7
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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