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Samsung A5 (2016) Device maintenance How to do a factory reset

Samsung A5 (2016)
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 1
  • When certain applications no longer function properly or if your A5 (2016) is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
  • Please note: your A5 (2016) may request a security code, which, if necessary, can be found in the instructions of the A5 (2016). Make sure you have them at hand.
  • If you purchased a used device and do not know the code, you should ask the previous owner for it.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 2
  • Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
  • Select Next for step-by-step instructions to reset the A5 (2016) to factory settings.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 3
  • Go to the Start screen.
  • Choose Apps.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 4
  • Choose Settings.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 5
  • Scroll down.
  • Choose Backup and reset.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 6
  • Scroll down.
  • Optional: enable Back up my data.
  • Choose Factory data reset.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 7
  • Choose RESET DEVICE.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 8
  • Choose ERASE EVERYTHING.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 9
  • All data and settings saved on the A5 (2016) will be deleted.
  • The A5 (2016) will automatically reset and reboot.
Samsung A5 (2016) - Device maintenance - How to do a factory reset - Step 10
  • The A5 (2016) has been reset.
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