You have selected

Nokia 3310 Troubleshooter Sounds and volume

Nokia 3310
Nokia 3310 - Troubleshooter - Sounds and volume - Step 1

Does your device not produce any sound?

  • You might have turned the volume down completely.
  • You can check and adjust this via the Menu. Press the Menu key > select the settings symbol and press the Choose key. Then select Profiles and press the Choose key.
Nokia 3310 - Troubleshooter - Sounds and volume - Step 2

Are you experiencing problems using a portable speaker?

  • If you are not getting any sound from your portable (Bluetooth) speaker, it may be necessary to re-connect.
  • If you want to connect to a Bluetooth device such as a portable speaker, please refer to the instructions below.

Manual: Connect Bluetooth devices

Nokia 3310 - Troubleshooter - Sounds and volume - Step 3

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Nokia 3310 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, remove the battery, re-insert it and restart your Nokia 3310.
Nokia 3310 - Troubleshooter - Sounds and volume - Step 4

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

Previous Step 1 of 4 Next