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Nokia 216 Troubleshooter WiFi/Bluetooth

Nokia 216
Nokia 216 - Troubleshooter - WiFi/Bluetooth - Step 1

Do you need help setting up a Bluetooth connection?

  • If you want to connect to a Bluetooth device such as a portable speaker, please refer to the instructions below.

Manual: Connect Bluetooth devices

Nokia 216 - Troubleshooter - WiFi/Bluetooth - Step 2

Are your experiencing problems ‘finding’ other Bluetooth devices?

  • To be able to connect to another Bluetooth device, you must make sure that it is ‘visible’.
  • To check this status, press the Menu key > select the settings symbol > press the Choose Key. Then select Connectivity > press the Choose Key > select Bluetooth and press the Choose Key.
Nokia 216 - Troubleshooter - WiFi/Bluetooth - Step 3

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Nokia 216 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, remove the battery, re-insert it and restart your Nokia 216.
Nokia 216 - Troubleshooter - WiFi/Bluetooth - Step 4

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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