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Microsoft Lumia 650 Device maintenance Soft reset (forced reboot)

Microsoft Lumia 650
Microsoft Lumia 650 - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Lumia 650 doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Microsoft Lumia 650 - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Lumia 650, press and hold the power button and the volume up button on the side of the Lumia 650 until the screen turns off.
Microsoft Lumia 650 - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Lumia 650 will automatically reboot.
Microsoft Lumia 650 - Device maintenance - Soft reset (forced reboot) - Step 4
  • If this screen appears, enter the pincode.
  • If this screen does not appear, skip the next step.
Microsoft Lumia 650 - Device maintenance - Soft reset (forced reboot) - Step 5
  • Choose Enter.
Microsoft Lumia 650 - Device maintenance - Soft reset (forced reboot) - Step 6
  • The Lumia 650 has been rebooted.
Microsoft Lumia 650 - Device maintenance - Soft reset (forced reboot) - Step 7
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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