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Microsoft Lumia 640 XL Device maintenance Soft reset (forced reboot)

Microsoft Lumia 640 XL
Microsoft Lumia 640 XL - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Microsoft Lumia 640 XL doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Microsoft Lumia 640 XL - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Microsoft Lumia 640 XL, press and hold the power button on the side of the Microsoft Lumia 640 XL.
Microsoft Lumia 640 XL - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Microsoft Lumia 640 XL will automatically reboot.
Microsoft Lumia 640 XL - Device maintenance - Soft reset (forced reboot) - Step 4
  • The Microsoft Lumia 640 XL has been rebooted.
Microsoft Lumia 640 XL - Device maintenance - Soft reset (forced reboot) - Step 5
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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