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LG H840 G5 SE Troubleshooter Device slow or frozen

LG H840 G5 SE
LG H840 G5 SE - Troubleshooter - Device slow or frozen - Step 1

Are you experiencing problems unlocking your device?

  • If you keep getting error messages that your username and password don’t match, you might have enabled authentication in two steps. What does this actually mean?
  • See the below instructions.

Link: Android device cannot be unlocked

LG H840 G5 SE - Troubleshooter - Device slow or frozen - Step 2

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your LG G5 SE off, reboot it and check whether the problem has been solved.
  • See the below instructions.

Manual: Soft reset

LG H840 G5 SE - Troubleshooter - Device slow or frozen - Step 3

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

LG H840 G5 SE - Troubleshooter - Device slow or frozen - Step 4

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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