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LG H815 G4 Device maintenance Soft reset (forced reboot)

LG H815 G4
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your LG G4 doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the LG G4, press and hold the power button on the back of the LG G4.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 3
  • Choose Power off and restart.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 4
  • Choose OK.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 5
  • The LG G4 will automatically reboot.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 6
  • If this screen appears, enter the pincode.
  • If this screen does not appear, skip the next step.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 7
  • Choose OK.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 8
  • The LG G4 has been rebooted.
LG H815 G4 - Device maintenance - Soft reset (forced reboot) - Step 9
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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