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Huawei Y6 II Device maintenance Soft reset (forced reboot)

Huawei Y6 II
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Y6 II doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Y6 II, press and hold the power button on top of the Y6 II until the screen turns off.
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Y6 II will automatically reboot.
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 4
  • If this screen appears, enter the pincode and choose the enter key.
  • If this screen does not appear, go to the next step.
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 5
  • If this screen appears, enter the pincode and choose the enter key.
  • If this screen does not appear, go to the next step.
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 6
  • If this screen appears, swipe your finger over the screen to unlock it.
  • If this screen does not appear, go to the next step.
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 7
  • The Y6 II has been rebooted.
Huawei Y6 II - Device maintenance - Soft reset (forced reboot) - Step 8
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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