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Huawei Y5 Device maintenance How to do a factory reset

Huawei Y5
Huawei Y5 - Device maintenance - How to do a factory reset - Step 1
  • When certain applications no longer function properly or if your Y5 is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
  • Please note: your Y5 may request a security code, which, if necessary, can be found in the instructions of the Y5. Make sure you have them at hand.
  • If you purchased a used device and do not know the code, you should ask the previous owner for it.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 2
  • Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
  • Select Next for step-by-step instructions to reset the Y5 to factory settings.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 3
  • Go to the Start screen.
  • Choose Settings.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 4
  • Scroll down.
  • Choose Backup & reset.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 5
  • Optional: untick Back up my data.
  • Choose Factory data reset.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 6
  • Scroll down.
  • Optional: tick Erase internal storage.
  • Choose Reset phone.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 7
  • Choose Erase everything.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 8
  • All data and settings saved on the Y5 will be deleted.
  • The Y5 will automatically reset and reboot.
Huawei Y5 - Device maintenance - How to do a factory reset - Step 9
  • The Y5 has been reset.
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