You have selected

Huawei P9 Device maintenance How to do a factory reset

Huawei P9
Huawei P9 - Device maintenance - How to do a factory reset - Step 1
  • When certain applications no longer function properly or if your Huawei P9 is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
  • Please note: your Huawei P9 may request a security code, which, if necessary, can be found in the instructions of the Huawei P9. Make sure you have them at hand.
  • If you purchased a used device and do not know the code, you should ask the previous owner for it.
Huawei P9 - Device maintenance - How to do a factory reset - Step 2
  • Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
  • Select Next for step-by-step instructions to reset the Huawei P9 to factory settings.
Huawei P9 - Device maintenance - How to do a factory reset - Step 3
  • Go to the Start screen.
  • Scroll to the right.
Huawei P9 - Device maintenance - How to do a factory reset - Step 4
  • Choose Settings.
Huawei P9 - Device maintenance - How to do a factory reset - Step 5
  • Scroll down.
  • Choose Advanced settings.
Huawei P9 - Device maintenance - How to do a factory reset - Step 6
  • Scroll down.
  • Choose Backup & reset.
Huawei P9 - Device maintenance - How to do a factory reset - Step 7
  • Optional: under Google account backup, choose Back up my data and choose an option.
  • Choose Factory data reset.
Huawei P9 - Device maintenance - How to do a factory reset - Step 8
  • Optional: untick Erase internal storage.
  • Choose Reset phone.
Huawei P9 - Device maintenance - How to do a factory reset - Step 9
  • Choose Reset phone.
Huawei P9 - Device maintenance - How to do a factory reset - Step 10
  • All data and settings saved on the Huawei P9 will be deleted.
  • The Huawei P9 will automatically reset and reboot.
Huawei P9 - Device maintenance - How to do a factory reset - Step 11
  • The Huawei P9 has been reset.
Previous Step 1 of 11 Next