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Huawei Mate S Device maintenance Soft reset (forced reboot)

Huawei Mate S
Huawei Mate S - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Huawei Mate S doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Huawei Mate S - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Huawei Mate S, press and hold the power button on the side of the Huawei Mate S until the screen turns off.
Huawei Mate S - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Huawei Mate S will automatically reboot.
Huawei Mate S - Device maintenance - Soft reset (forced reboot) - Step 4
  • If this screen appears, enter the pincode and choose the enter key.
  • If this screen does not appear, go to the next step.
Huawei Mate S - Device maintenance - Soft reset (forced reboot) - Step 5
  • The Huawei Mate S has been rebooted.
Huawei Mate S - Device maintenance - Soft reset (forced reboot) - Step 6
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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