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HTC One M9 Device maintenance How to do a factory reset

HTC One M9
HTC One M9 - Device maintenance - How to do a factory reset - Step 1
  • When certain applications no longer function properly or if your HTC One M9 is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
  • Please note: your HTC One M9 may request a security code, which, if necessary, can be found in the instructions of the HTC One M9. Make sure you have them at hand.
  • If you purchased a used device and do not know the code, you should ask the previous owner for it.
HTC One M9 - Device maintenance - How to do a factory reset - Step 2
  • Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
  • Select Next for step-by-step instructions to reset the HTC One M9 to factory settings.
HTC One M9 - Device maintenance - How to do a factory reset - Step 3
  • Go to the Start screen.
  • Choose the menu symbol.
HTC One M9 - Device maintenance - How to do a factory reset - Step 4
  • Choose Settings.
HTC One M9 - Device maintenance - How to do a factory reset - Step 5
  • Scroll down.
  • Choose Backup & reset.
HTC One M9 - Device maintenance - How to do a factory reset - Step 6
  • Choose Reset phone.
HTC One M9 - Device maintenance - How to do a factory reset - Step 7
  • Optional: tick Erase SD card.
  • Choose OK.
HTC One M9 - Device maintenance - How to do a factory reset - Step 8
  • Choose OK.
HTC One M9 - Device maintenance - How to do a factory reset - Step 9
  • All data and settings saved on the HTC One M9 will be deleted.
  • The HTC One M9 will automatically reset and reboot.
HTC One M9 - Device maintenance - How to do a factory reset - Step 10
  • The HTC One M9 has been reset.
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