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BlackBerry Passport Device maintenance How to do a factory reset

BlackBerry Passport
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 1
  • When certain applications no longer function properly or if your BlackBerry Passport is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
  • Please note: your BlackBerry Passport may request a security code, which, if necessary, can be found in the instructions of the BlackBerry Passport. Make sure you have them at hand.
  • If you purchased a used device and do not know the code, you should ask the previous owner for it.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 2
  • Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
  • Select Next for step-by-step instructions to reset the BlackBerry Passport to factory settings.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 3
  • Go to the Start screen.
  • Scroll to the right.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 4
  • Choose Settings.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 5
  • Scroll down.
  • Choose Security and Privacy.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 6
  • Scroll down.
  • Choose Security Wipe.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 7
  • Choose the text box and enter blackberry.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 8
  • Choose Delete Data.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 9
  • All data and settings saved on the BlackBerry Passport will be deleted.
  • The BlackBerry Passport will automatically reset and reboot.
BlackBerry Passport - Device maintenance - How to do a factory reset - Step 10
  • The BlackBerry Passport has been reset.
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