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Apple iPhone X Troubleshooter Battery usage

Apple iPhone X
Apple iPhone X - Troubleshooter - Battery usage - Step 1

Do you want to know how much battery power you have left?

  • You can see the exact percentage in the Control Centre.
  • To do this, swipe down from the top right corner of the screen.
Apple iPhone X - Troubleshooter - Battery usage - Step 2

Do you want to know how much battery power your apps use?

  • To see how much power your apps use, go to Settings > Battery.
Apple iPhone X - Troubleshooter - Battery usage - Step 3

Do you have a power consumption problem with specific apps?

  • If you have problems with an app that drains your battery, you can force close it.
  • Swipe up from the bottom edge of the screen and hold until all open apps appear. Tap and hold the app you would like to close, then choose the minus symbol.
Apple iPhone X - Troubleshooter - Battery usage - Step 4

Do you want to report a battery problem for a specific app?

  • To report a problem with an app, contact the developer.
  • Open App Store for this and look for the app there. Go to Reviews and choose App Support.
Apple iPhone X - Troubleshooter - Battery usage - Step 5

Is it taking very long to charge your battery?

  • Charging your device using a USB cable connected to laptop, for example, takes a lot longer than charging via an adapter.
  • Use the adapter that is supplied with the device for maximum charging performance.
Apple iPhone X - Troubleshooter - Battery usage - Step 6

Is your battery not charging at all?

  • If your device is not charging at all, test to see what happens when you try to charge using a USB cable or a different adapter.
  • If nothing works, then perhaps your device has a hardware problem.
Apple iPhone X - Troubleshooter - Battery usage - Step 7

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Apple iPhone X off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it.
  • See the below instructions.

Manual: Soft reset

Apple iPhone X - Troubleshooter - Battery usage - Step 8

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

Apple iPhone X - Troubleshooter - Battery usage - Step 9

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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