You have selected

Apple iPhone 6s - iOS 11 Apple iPhone 6s - iOS 11

Select another device

Apple iPhone 6s - iOS 11 Device maintenance Soft reset (forced reboot)

Apple iPhone 6s - iOS 11
Apple iPhone 6s - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Apple iPhone 6s doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Apple iPhone 6s - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Apple iPhone 6s, press and hold the power button and the volume down button on the side of the Apple iPhone 6s until the screen turns off.
Apple iPhone 6s - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Apple iPhone 6s will automatically reboot.
Apple iPhone 6s - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 4
  • If this screen appears, press the home key.
  • If this screen does not appear, go to the next step.
Apple iPhone 6s - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 5
  • The Apple iPhone 6s has been rebooted.
Apple iPhone 6s - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 6
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
Previous Step 1 of 6 Next