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Apple iPhone 6s iOS 10 Troubleshooter Sounds and volume

Apple iPhone 6s iOS 10
Apple iPhone 6s iOS 10 - Troubleshooter - Sounds and volume - Step 1

Does your device not produce any sound?

  • Perhaps you have turned down the volume completely.
  • You can check this and modify it if necessary through the Control Panel.
  • This screen can be called up at any time by swiping your finger upwards from the bottom of the screen.
  • The volume adjustment is recognisable by the slider with speakers at both ends. Left is mute, right is loud.
Apple iPhone 6s iOS 10 - Troubleshooter - Sounds and volume - Step 2

Do you need help configuring your sound settings?

  • You can configure the settings for all related topics via the menu. Choose Settings > Sounds.
Apple iPhone 6s iOS 10 - Troubleshooter - Sounds and volume - Step 3

Are you experiencing problems using a portable speaker?

  • If you are not getting any sound from your portable (Bluetooth) speaker, it may be necessary to re-connect.
  • For instructions on how to connect with a Bluetooth headset, see the below instructions.

Manual: Connect Bluetooth devices

Apple iPhone 6s iOS 10 - Troubleshooter - Sounds and volume - Step 4

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your iPhone 6s off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it.
  • See the below instructions.

Manual: Soft reset

Apple iPhone 6s iOS 10 - Troubleshooter - Sounds and volume - Step 5

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

Apple iPhone 6s iOS 10 - Troubleshooter - Sounds and volume - Step 6

Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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