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Apple iPad mini retina - iOS 11 Troubleshooter Battery usage

Apple iPad mini retina - iOS 11
Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 1

Do you want to know how much battery power you have left?

  • You can show the exact percentage on your screen next to the indicator.
  • To do this, go to Settings > Battery and enable Battery Percentage.
Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 2

Do you want to know how much battery power your apps use?

  • To see how much power your apps use, go to Settings > Battery.
Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 3

Do you have a power consumption problem with specific apps?

  • If you have problems with an app that drains your battery, you can force close it.
  • Press the home key twice in quick succession. Then drag the relevant app’s icon upwards and off the screen to close it.
Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 4

Do you want to report a battery problem for a specific app?

  • To report a problem with an app, contact the developer.
  • Open App Store for this and look for the app there. Go to Reviews and choose App Support.
Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 5

Is it taking very long to charge your battery?

  • Charging your device using a USB cable connected to for example a laptop, takes a lot longer than charging via an adapter.
  • Use the adapter that is supplied with the device for maximum charging performance.
Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 6

Is your battery not charging at all?

  • If your device is not charging at all, test to see what happens when you try to charge using a USB cable or a different adapter.
  • If nothing works, then perhaps your device has a hardware problem.
Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 7

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Apple iPad mini Retina off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it.
  • See the below instructions.

Manual: Soft reset

Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 8

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

Apple iPad mini retina - iOS 11 - Troubleshooter - Battery usage - Step 9

Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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