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Apple iPad 2 iOS 9 Troubleshooter Calling and contacts

Apple iPad 2 iOS 9
Apple iPad 2 iOS 9 - Troubleshooter - Calling and contacts - Step 1

Do you need help configuring your contacts settings?

  • You can configure a variety of contact-related settings to your own preference. To do this, go to Settings, scroll down and choose Mail, Contacts, Calendars.
Apple iPad 2 iOS 9 - Troubleshooter - Calling and contacts - Step 2

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Apple iPad 2 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force the reboot. Press the power button and the central key simultaniously, and hold these until the screen turns off.
Apple iPad 2 iOS 9 - Troubleshooter - Calling and contacts - Step 3

Are you experiencing network coverage problems?

  • If your device fails to connect to the Proximus network automatically, we recommend you try it manually.
  • Note: Your device should connect to the network Proximus automatically. If the manual mode works but the automatic mode does not, please contact customer service.

Manual: Manually select a network

Apple iPad 2 iOS 9 - Troubleshooter - Calling and contacts - Step 4

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if is a new version of your software is available.

Manual: Install software update

Apple iPad 2 iOS 9 - Troubleshooter - Calling and contacts - Step 5

Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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