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Apple Apple iPhone 6s Plus - iOS 11 Device maintenance Soft reset (forced reboot)

Apple Apple iPhone 6s Plus - iOS 11
Apple Apple iPhone 6s Plus - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Apple iPhone 6s Plus doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Apple Apple iPhone 6s Plus - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Apple iPhone 6s Plus, press and hold the power button and the volume down button on the side of the Apple iPhone 6s Plus until the screen turns off.
Apple Apple iPhone 6s Plus - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Apple iPhone 6s Plus will automatically reboot.
Apple Apple iPhone 6s Plus - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 4
  • If this screen appears, press the home key.
  • If this screen does not appear, go to the next step.
Apple Apple iPhone 6s Plus - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 5
  • The Apple iPhone 6s Plus has been rebooted.
Apple Apple iPhone 6s Plus - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 6
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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