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Apple Apple iPad Pro 12.9 - iOS 11 Device maintenance Soft reset (forced reboot)

Apple Apple iPad Pro 12.9 - iOS 11
Apple Apple iPad Pro 12.9 - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 1
  • If your Apple iPad Pro 12.9 (1st gen) doesn’t appear to be working completely as it should, you can solve this in many cases by turning your device off and then on again, or giving it a so-called ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • If you use this method of resetting, all your personal data, files and apps on the device will remain unchanged.
  • Choose Next for step-by-step instructions.
Apple Apple iPad Pro 12.9 - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 2
  • To reboot the Apple iPad Pro 12.9 (1st gen), press and hold the power button on top and the home key until the screen turns off.
Apple Apple iPad Pro 12.9 - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 3
  • The Apple iPad Pro 12.9 (1st gen) will automatically reboot.
Apple Apple iPad Pro 12.9 - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 4
  • If this screen appears, press the home key.
  • If this screen does not appear, go to the next step.
Apple Apple iPad Pro 12.9 - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 5
  • The Apple iPad Pro 12.9 (1st gen) has been rebooted.
Apple Apple iPad Pro 12.9 - iOS 11 - Device maintenance - Soft reset (forced reboot) - Step 6
  • If the problem persists, try using a so-called ‘hard reset’ to solve the problem.
  • With a hard reset, the device is reset to the factory settings.
  • Note: In contrast to a soft reset, with the hard reset all your personal data, files and apps on the device will be lost.
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